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24/7 emergency service

Serving the community since 1974

Local, trusted and here for the long haul

Doug Williams / Rick Gilbert Refrigeration, Plumbing, Heating & Air Conditioning, Inc. has been a cornerstone of quality service in Elizabeth City, North Carolina for over 50 years.

DWRG's leadership team in front of a company service van

Our story

Built on doing the job right the first time

For more than five decades we've built our reputation on fast, reliable and affordable service for residential and commercial customers. That commitment has made us one of the most trusted names in HVAC, plumbing and refrigeration in the region.

When your heating, cooling or plumbing fails, you need a company you can count on to respond quickly and get it fixed. As a locally owned and operated business, we serve our neighbors with integrity, professionalism and a real dedication to customer satisfaction.

Your time is valuable, so we offer flexible scheduling around your life, whether it's routine maintenance, an emergency repair or a complete system installation.

DWRG's customer service team

Every DWRG technician is

  • Licensed & insured
  • Professionally trained
  • Drug tested
  • Background checked

Why choose DWRG

What sets us apart

Licensed & insured

Fully licensed and insured for your peace of mind and protection.

Experienced team

Skilled technicians with decades of combined experience.

Quality service

Committed to excellence on every job, big or small.

Fast response

Quick response for repairs, plus 24/7 emergency service.

What we do

Four trades under one roof

Comprehensive solutions for your HVAC, plumbing and refrigeration needs.

  • Residential & commercial HVAC systems
  • Complete plumbing services
  • Heating installation & repair
  • Air conditioning services
  • Commercial refrigeration
  • Preventive maintenance programs
  • Energy savings solutions
  • 24/7 emergency service

Credentials

Licensed in North Carolina

  • NC License #6859-P
  • NC License #3191-Ref.
  • NC License #13006-H-3-1, H-2

Proud members & partners

  • ACCA, Air Conditioning Contractors of America member
  • Elizabeth City Area Chamber of Commerce member
  • Perquimans County Chamber of Commerce member
  • Albemarle Commission

Service area

Proudly serving northeastern North Carolina

From our shop in Elizabeth City, our trucks cover four counties for homes and businesses alike.

  • Pasquotank County

    Elizabeth City

  • Perquimans County

    Hertford · Winfall

  • Camden County

    Camden · South Mills · Shiloh

  • Currituck County

    Moyock · Currituck · Grandy

Not sure if you're in our area? Give us a call, and we'll let you know.

Visit or call our office

Doug Williams / Rick Gilbert Refrigeration, Plumbing, Heating & Air Conditioning, Inc.
201 Barnhill Rd
Elizabeth City, NC 27909
Monday – Friday
8:00 AM – 5:00 PM
Emergencies
24 hours, 7 days

24/7 emergency service

Need service? We're ready when you are.

Call our office Mon–Fri 8–5. For no-heat, no-cooling and plumbing emergencies, we answer 24/7.